Pinetree Management Consultancy
Pinetree was formed in 2012 by a team who have been working for the last 20 years in the customer service, CRM, customer experience or whatever the latest faddy name is for making the interaction with your customers the best it can be. We’ve been so busy doing great work with the likes of NHS, Dudley MBC, TSA and Wheatley Group that we may have gone under the radar.
Now we’ve got your attention, let’s talk about Pinetree PSO.
Programmes. Strategy. Operations. That’s what we’re about. We love working with our clients to deliver great, lasting customer experiences that increase revenue faster than costs, enhance your reputation and engage your staff.
We’ve taken the plunge and are following the advice we give our clients – we’re launching our own brand of consultancy. I can hear you now…things were going so well until he mentioned consultancy. Well, we think consultants are a pain too. That’s why we’re different. Sure, we can “blue sky” it with the best of them. But what we do best is deliver. From customer experience strategy to process optimisation, from programme delivery to operational management – we deliver.
We’re passionate about it and would love the opportunity to talk to you about the customer stuff that keeps you awake at night. Talk to us about:
– How can we become more efficient and productive but keep everyone happy?
– How do we produce a strategy for development that pleases our stakeholders and our clients?
– I need to have a holistic view of the business but do not have the internal skills to produce this?
Who can I speak to and trust as a consultant to
support me with any or all of the above?
#Pinetree on Twitter or like us on Facebook to start the conversation.
Oh, and we’ll never forget that our success depends on you.